How is Backup365 different?

Backup365 was built for Microsoft 365. Backup365 is the simple, secure cloud backup solution for Outlook for Business, SharePoint and OneDrive.

iAwards Merit Winner and NSW Finalist of 2021

  • Backup365 is a proud Merit Winner and finalist in the Start Up category of 2021 NSW iAwards.  The yearly iAwards celebrates the ICT industry’s contribution to the economy and recognises the importance of technology innovation to Australia’s international competitiveness.

Granular Search Capabilities

  • A snapshot of cloud data is backed up multiple times a day and stored as is for 10 years*.
  • Backup365 doesn’t roll up a days’ worth of backups and only store a single version of the data per day.
  • Backup365 keeps every single snapshot of data captured so it is available for search and restore at a very granular level.

Independent to Microsoft

  • All backed up cloud data remains in a data centre outside of Microsoft. By storing data in a separate, independent environment, businesses can be confident that the data is safe and accessible, even during Microsoft service downtime.

Undeletable, but GDPR compliant

  • Data is backed up securely with no means of intentional or accidental deletion, not even by System Administrators.
  • Backup365 is fully GDPR compliant, so only Backup365 can remove data safely if requested based on submission of a support request.


  • Managed Service Providers (MSP) have the option of branding the Backup365 reports, the user portal and Outlook Add-in with their brand or a customer’s brand.

Straightforward, predictable billing

  • Backup365’s billing is aligned with the number of Microsoft 365 licences.
  • Unlike other Microsoft backup solutions that may charge for continued backup of unlicensed mailboxes, Backup365 enables businesses to cancel unused mailbox licenses while still retaining the data for search and restore.
  • If the tenant’s Backup365 service is discontinued, we’ll retain data for 30 days before deleting.

Free Internal Use License (IUL)

We offer IULs for for Managed Service Providers (MSP) to use free of charge to keep their cloud data secure.

Service Guarantee

We are so confident in our backup service that it comes with our Service Guarantee. If you find a mailbox or a site in a Microsoft tenant which we’ve agreed to back up isn’t completed within the last 48-hour period due to an issue with our systems, Backup365 will refund the service fee for the customer who experienced the missed backups for that month.